I1scr Privacy Policy

i1scr is a licensed online betting and casino platform committed to protecting the privacy of every member who uses our services. This Privacy Policy applies to all users who access i1scr through our website or any mobile device.

As a platform serving Malaysian players, i1scr understands how important the trust you place in us is when sharing your personal information. From your name and phone number to financial transaction details such as Touch 'n Go eWallet, DuitNow, or FPX usage – every piece of data is managed to the highest security standards.

This policy explains:

• What types of personal data are i1scr collect from you
• How data is collected and used
• Who data may be shared with under certain circumstances
• Security measures we take to protect your data
• Your rights as a data subject under Malaysia's PDPA

i1scr collects various categories of information depending on how you interact with our platform. Below is a summary of the data that may be collected:

We never requests information that is unnecessary or beyond the operational requirements of the platform. All data collected has a clear and legitimate purpose.

i1scr collects your personal data through several different channels:

• Account Registration: When you register a new account at i1scr, you voluntarily provide the required identity and contact information.
• Financial Transactions: When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX (Maybank2u, CIMB Clicks), your transaction details are recorded for accounting and security purposes.
• Platform Usage: Gaming activity data – including Sports Betting on the Malaysia Super League or EPL, Live Casino games, slots and table games – is automatically collected for account management and service improvement purposes.
• Identity Verification (KYC) Process: When you submit verification documents such as your MyKad or Malaysian Passport.
• Support Communications: Records of conversations with the i1scr customer support team via live chat, email or phone.
• Cookie Technology: Through cookies and permitted tracking technologies to enhance your experience on our platform.

Every personal data that i1scr collected is used solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying and maintaining your member account on the i1scr platform.
• Transaction Processing: Processes deposits and withdrawals securely and accurately through local Malaysian payment methods.
• Identity Verification & Compliance: Complies with anti-money laundering (AML) legal requirements and the Know Your Customer (KYC) policies set by Malaysian authorities.
• Fraud Detection: Our AI system analyses activity patterns to detect and prevent any suspicious activity or fraud that could compromise your account.
• Service Communications: Sending important notifications related to your account, transactions, policy changes and security updates.
• Promotions & Marketing: With your consent, sending you information about i1scr promotions, bonuses and exclusive offers relevant to your gaming interests.
• Platform Improvement: Analysing aggregated usage data to improve the performance, design and overall experience of the i1scr platform.
• Customer Support: Resolving complaints, enquiries and technical issues reported by members.

i1scr does not share your personal data publicly. However, in the following limited circumstances, data may need to be shared:

• Payment Service Providers: Transaction data must be shared with payment providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX-affiliated banks (Maybank, CIMB and others) to process your deposits and withdrawals.
• Game Providers: Game session information may be shared with licensed game providers that offer their games through the i1scr platform, strictly for technical purposes.
• Malaysian Authorities: Where required by Malaysian law or directed by a competent authority such as Bank Negara Malaysia or law enforcement agencies, i1scr may be required to disclose certain data.
• Auditors & Legal Advisors: Within a restricted scope and bound by strict confidentiality agreements for audit and compliance purposes.

Every third party that works with i1scr are required to uphold data protection standards equivalent to or exceeding our own. A binding written agreement is established with every third party to ensure your data is handled responsibly.

i1scr invests heavily in cybersecurity infrastructure to ensure your data is always protected. The safeguards we have in place include:

Beyond technology, i1scr also implements organisational measures including regular security training for all staff, strong password policies for all internal systems, periodic independent security audits, and detailed incident response procedures to address any data breaches promptly.

i1scr retains your personal data only for as long as necessary for the stated purposes, or as required by applicable Malaysian law:

• Active Account Data: For as long as your account remains active on the i1scr platform.
• Financial Transaction Data: Minimum 7 years after the transaction date, in accordance with Malaysian financial and tax legislation.
• KYC Data (Identity Verification): Minimum 5 years after the business relationship ends, in compliance with the Anti-Money Laundering Act.
• Support Communication Logs: 2 years after the last interaction, for reference and complaint resolution purposes.
• Technical Data & Logs: 12 months for security and investigation purposes where necessary.

Once the retention period expires, i1scr will delete or anonymise that data in a secure and irreversible manner.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by i1scr:

Platform i1scr uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality i1scr such as the ability to log in or maintain your gaming session.

Platform i1scr NOT intended for individuals under the age of 18. We do not knowingly collect any personal data from children or underage minors.

If you are a parent or guardian and believe that your child has provided personal information to i1scr without your knowledge, please contact us immediately at support@i1scr.ws. We will take prompt action to delete the information and close the account in question.

i1scr reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements or other relevant factors.

When significant changes are made to this Privacy Policy, i1scr will:

• Updating the "Last Updated" date at the top of this document
• Sending email notifications to all registered members
• Displays an in-account notice upon your first login after any changes

Continued use of the platform i1scr after any changes to the Privacy Policy are made constitutes acceptance of the updated terms. We therefore encourage you to review this page periodically.

For any enquiries, requests or complaints regarding the Privacy Policy and the handling of your personal data by i1scr, please reach us through the following channels: